Support
Answers to the questions testers ask most. Can’t find yours? Send an email, and say which device and version you use (Help ▸ Send Feedback… on the Mac fills that in for you).
Getting started
Where do I start?
Open Today and type a task in the field at the top, for example “Call Anna tomorrow 3pm #family”. No projects yet? Choose Try an Example Project in the sidebar to see one filled in. The guide shows you around in five minutes.
Private or Synced: which should I pick?
Private (where every new install starts) keeps your data on your devices and in your own iCloud. You need no MinTick account, and the AI runs on your device with Apple Intelligence.
Synced keeps your data on MinTick’s server (Supabase, EU) and uses Claude for the AI, which is more capable and works on every device. It needs an invite. You can switch at any time and your tasks come along. See Privacy.
How do I switch to Synced?
- Ask for an invite at dennis@mintick.nl (accounts are invite-only).
- Open Data & Privacy: tap the status line at the bottom of the sidebar, or on the Mac choose MinTick ▸ Settings (⌘,).
- Tap Switch to Synced…, enter your email and tap Email Me a Sign-In Code.
- Type the code, tap Sign In, then Switch. Quit MinTick and open it again. Your other devices ask whether to switch too.
The sign-in code doesn’t arrive
Look in your spam or junk folder, and wait a minute: the email comes from Supabase, MinTick’s server. The code only works for an address that has been invited, and only the newest code counts. Still nothing? Email support.
Features
MinTick’s AI says it isn’t available
In Private mode the AI uses Apple Intelligence: a Mac with Apple silicon, an iPad with M1 or later, or an iPhone 15 Pro or newer, with Apple Intelligence turned on and the device and Siri set to the same supported language (such as English or Dutch). MinTick works fine without it. In Synced mode the AI uses Claude, with a limit of 30 requests a day during the beta.
How do I add the widget?
iPhone and iPad: touch and hold the Home Screen, tap Edit ▸ Add Widget and choose MinTick. Mac: right-click the desktop and choose Edit Widgets…. Tick a task’s circle in the widget to finish it.
MinTick isn’t in the Share menu on my Mac
macOS switches new share extensions off. In any Share menu choose Edit Extensions… and tick MinTick, or use the button in MinTick ▸ Settings.
How does Quick Entry work?
On the Mac, press ⌃⌥Space in any app while MinTick is running, type a task and press Return. It goes to the Inbox. You can turn it off, and turn on Open at Login, in MinTick ▸ Settings.
Your data
How do I make a backup?
On the Mac, choose File ▸ Export All Data…. It saves everything as one file. Importing it again later merges it with what’s there. This is a beta, so do keep a copy of anything important.
How do I delete my data?
See Privacy: it explains how deleting works in each mode, and how to remove your data and your account from the server.
Why is the app called MinTick now?
The first test builds were called Makkie. That name turned out to be a registered trademark for software, so the app was renamed MinTick in November 2026. Only the name changed: your data, settings and sign-in stay as they were.
Reporting a problem
- iPhone and iPad: take a screenshot, tap it, then Share Beta Feedback. It goes straight to Dennis through TestFlight.
- Mac: Help ▸ Send Feedback… opens an email with the version filled in. Or use the TestFlight app.
- Say what you did, what you expected and what happened. A screenshot helps a lot.